Capstone Parrish

Called to ask if they did sports physical and they said yes. Then was told had to make an appointment that they didn't take anyone after 330. It was 315-320 when I called and was on the way there. Was told I couldn't make an appointment because of the time. If you didn't have to wait on the prerecorded message and then Wait on someone to answer the phone, my daughter could've probably got a physical that day. Not to mention they advertise at local football games and says to call to get your sports physical.

*****I have changed my rating due to multiple things that have happened to me due to staff at Capstone. The young girls that answer the phone are ABSOLUTELY the rudest! I have even heard them cussing and complaining,before they rudely transfer me. The male office manager will support this behavior and argue that they didn't say or do anything rude. So every time I called I got the horrid attitude. They dont seem to realize people are not feeling well.. so treat People with kindness. Or AT LEAST let the person know you are going to transfer them. Don't just rudely transfer them with a loud huff. I feel there is a lot of High and Mighty attitudes from several staff members. I even told my provider I did not want to call or Contact the portal... because, what I thought was private, is actually read by these rude girls before sending it back. It's not private at all!!!!! I even got to the point I was very uncomfortable walking in there. So if anyone is using the portal.... know that it's being read by anyone before your provider ever sees it. The service and bad attitude has gotten severely out of hand. Find another place to go!! The cheap prices come with poor quality treatment.